General Questions about NEO Outcomes LLC

I. Who We Are

• 1. What is NEO Outcomes LLC?

We are a consulting firm dedicated to empowering individuals, businesses, and communities with "heart-centered strategies". We focus on fostering collaboration and creating innovative solutions to unleash potential for a lasting positive impact. Our services are designed for a wide range of clients, from individuals and small businesses to municipalities and corporations.

• 2. Who are the key people behind NEO Outcomes LLC?

The company is led by its founder, Nancy Ordonez, who specializes in strategic consulting and community engagement, and Charles Allen Roberts, Jr., a seasoned technologist who developed the "Camp Tech Trek" program (7 different workshops from mobile phone to desktop/laptop to using AI) as well as offering consultation and implementation services. Nancy brings experience from developing award-winning strategies for Fortune 100 companies, while Charles (see LinkedIn charles-allen-roberts-jr for full profile) has over 30 years working in small businesses and large corporations developing a deep background in change management. project management (Agile), safe AI usage, and personal technology.

• 3. What does "heart-centered strategies" mean?

This refers to our core philosophy of focusing on the "human element" in all our work. It means creating practical, enjoyable solutions that help clients achieve their goals by fostering genuine collaboration and positive change, rather than just focusing on metrics.

• 4. Who do you work with?

We serve a diverse clientele, including individuals, small businesses, municipalities, and corporations.

II. Business & Community Strategy (Led by Nancy Ordonez)

• 1. What is "Consulting for Growth"?

This is our tailored consulting service for businesses. It uses innovative and heart-centered strategies to help you thrive through sustainable growth and organizational change management.

• 2. How does our "Community Engagement" service work?

We develop programs specifically designed to foster collaboration within communities and organizations to create a measurable positive impact.

• 3. What kind of results can you expect?

Clients can expect to achieve their goals through innovative and engaging solutions. The company prides itself on creating "lasting positive change".

III. Camp Tech Trek & Technology Empowerment (Led by Charles Allen Roberts, Jr.)

• 1. What is Camp Tech Trek?

It's a unique program that provides a fun and supportive environment for people to learn essential skills for managing their smart technology, including smart devices, laptops, and PCs. The focus is on promoting balanced and wise technology use.

• 2. Who should attend Camp Tech Trek workshops?

Anyone looking to get smarter about their smart devices, improve their laptop/PC skills or using AI for everyday life. This includes individuals and small business owners who want to navigate the digital world more confidently, regardless of their technical background.

• 3. What topics are covered in the workshops?

There are currently 7 workshop topics, but we also can develop specific workshops and trainings for your specific needs. The content is practical and accessible, drawing on Charles's expertise in mobile devices, desktops, and AI.

• 4. I'm a small business owner. How can you help me with AI?

Charles is the author of the book Building AI into Your Small Business. The Future is here!, which is available on Amazon (https://www.amazon.com/dp/B0FMPHRLDGps://www.amazon.com/dp/B0FMPHRLDG). The book and his consulting work demystify AI and show you how to use it to boost customer service, optimize marketing, and streamline operations securely and ethically.

IV. How to Get Started

• 1. How do I contact you for more information?

For general inquiries or specific questions for Charles Allen Roberts, Jr. (regarding Camp Tech Trek or our other offerings), you can email car@neooutcomes.org. For inquiries related to business and community strategy, you can contact Nancy Ordonez at nancyo@neooutcomes.org.

• 2. Do you have a blog where I can learn more?

Yes, the website features a blog with posts from the "Renaissance Technologist," Charles Allen Roberts, Jr.. You can find them by clicking the "See our Blog Posts" link.